Privacy Policy

Introduction

CatalogDeck ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our product information management platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Company name and business information
• Payment and billing information
• Account credentials and preferences

Product Data

When you use our platform, we collect and store:

• Product information, specifications, and descriptions
• Digital assets including images, videos, and documents
• Catalog structures and organizational data
• Syndication settings and channel configurations

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns and optimize platform performance
• Detect, prevent, and address technical issues and security threats

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption at rest and in transit, regular security audits, access controls, and SOC 2 Type II certification. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you close your account, we will retain your data for 90 days before permanent deletion, unless required by law to retain it longer.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: file@catalogdeck.com
Address: CatalogDeck - Sparq // Innovation Quarter, 486 N. Patterson Ave., Winston-Salem, NC 27101